MGM, Caesars, and Scattered Spider: The Vishing Fall of 2023
In September 2023 Scattered Spider vished the MGM helpdesk, pivoted through Okta to ESXi, and detonated ALPHV ransomware — a $100M quarter for MGM while Caesars paid up. The reference incident for helpdesk verification, MFA fatigue, and pay-vs-rebuild economics.