Incident Response Support

When it is happening right now: experienced help containing the incident, protecting evidence, and getting you back to business.

Request a scoping call Our methodology
Why this matters: The first 24 hours of an incident decide most of the outcome — and they are spent under maximum stress. We wrote the minute-by-minute survival playbook published on this site because the mistakes are always the same: premature wipes, destroyed evidence, and uncoordinated communication. This service puts that structure on the phone with you when you need it.

What we cover

  • Immediate containment guidance (stopping the bleeding safely)
  • Evidence preservation — so forensics and insurers are not crippled
  • Intrusion scoping: how far did it actually go?
  • Recovery sequencing without re-infection
  • Stakeholder and regulator communication checkpoints
  • Post-incident review and hardening plan

How we test

1Triage call

Immediate structured assessment: what is confirmed, what is suspected, what is the safest next action.

2Contain & preserve

Guided containment that protects evidence — the order of operations matters more than speed.

3Scope & recover

Establish the intrusion boundary and walk your team through clean recovery steps.

4After-action

A written timeline, root cause, and prioritized hardening so it does not repeat.

What you get

  • Calm, structured response leadership when you need it
  • Evidence-safe containment guidance
  • Written incident timeline and root cause
  • Prioritized post-incident hardening plan

The engagement at a glance

📞 Free scoping call

A short conversation about your environment. You receive a written scope, timeline, and fixed quote — no obligation.

✍️ Signed authorization

Testing begins only with your written permission and agreed rules of engagement. Always.

⏱️ Time-boxed delivery

A calendar agreed before we start, with an agreed communication plan while testing runs.

🔁 Retest included

A verification pass over everything you fix — included in the price, not an add-on.

See the full engagement process → and how pricing is scoped in our public pricing guide.

Related research from Hmmnm

The first 24 hours of a ransomware attack — minute by minutehmmnm.com CISO ransomware response checklisthmmnm.com Kaseya VSA: 60 MSPs, 1,500 businesses, one Fridayhmmnm.com

Common questions

How fast can you respond?

Remote support starts with a triage call typically within hours of contact — use the contact page with “urgent” in the subject and it gets priority handling.

Do you take over the incident?

We work the way you need: guidance on the phone with your team executing, or hands-on remote support for agreed systems. Your leadership stays in command.

Should we contact you before an incident happens?

Ideally yes — a one-page readiness session beforehand means faster, better decisions when it counts.

Authorization first, always. Testing happens only with your written permission and agreed rules of engagement — the same ethics that govern responsible disclosure on this site.
Explore other services 🌐 Web Application Penetration Testing 🤖 AI & LLM Security Assessment ☁️ Cloud & Identity Security Review 🔗 Software Supply Chain Security Assessment 📡 Threat Intelligence & Detection Review 🎓 Security Training & Workshops 🖥️ Network Penetration Testing 📱 Mobile App Security Testing 🎯 Red Team Simulation 🤝 Purple Team Exercise 🎣 Phishing Simulation 🔍 Attack Surface Review 🕵️ Breach Exposure Check 🚨 Compromise Check 🛟 Ransomware Readiness Check 👔 Virtual CISO 📊 Security Maturity Check 🔑 Password Strength Audit 📋 Compliance Readiness 🧬 API Security Testing 🧾 Source Code Review 🧱 Zero Trust Assessment 🏬 Third-Party Risk Assessment 🐞 Bug Bounty Support 🔬 Security Research Services 🎤 Campus & Corporate Seminars 🌱 Security Internship Program \U0001F9E9 Threat Modeling

Want this assessed for your environment?

A short scoping conversation is enough to get a fixed quote. No obligation — a researcher replies.

Start the conversation →